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Events (41)
- 1 October 2026 | 09:00130a High St, Cranfield, MK43 0BS
- 12 November 2026 | 16:00125 Dunstable St, Ampthill, Bedford MK45 2NG, UK
- 7 December 2026 | 10:00130a High St, Cranfield, Bedford MK43 0BS, UK
Blog Posts (39)
- Autumn Home Decor Ideas: How to Decorate Your Home for Autumn
As the vibrant days of Summer fade into the crisp, golden hues of autumn, it's the perfect time to refresh your home decor. Transitioning your space from the light, airy feel of summer to the warm, cosy ambiance of Autumn doesn't have to be overwhelming. Here are six simple ways to embrace Autumn decor and bring the beauty of the season indoors: 1. Swap Out Textiles and Fabrics One of the easiest ways to shift your home’s vibe from summer to autumn is by changing out your textiles. Replace light, breezy fabrics like cotton and linen with richer, cosier materials such as wool, velvet, or knit. Think of plush throw blankets, chunky knit cushions, and heavy curtains in warm, earthy tones. Opt for colours like burnt orange, deep red, mustard yellow, and warm browns to evoke the feeling of autumn. A few well-placed textiles can instantly make your home feel more snug and inviting as the temperatures drop. 2. Introduce Autumnal Colours Transitioning to autumn decor means embracing a colour palette inspired by the season. While summer is all about bright and bold hues, autumn calls for deeper, more subdued shades. Incorporate colours like terracotta, olive green, burgundy, and amber into your decor. You can do this through accessories like cushions, rugs, and wall art. Even small touches like changing your table linens or adding a warm-toned vase can make a big difference in setting the autumn mood. 3. Incorporate Seasonal Natural Elements Autumn is a season rich in natural beauty, so why not bring some of that indoors? Think about incorporating seasonal elements like dried flowers, pine cones, acorns, and autumn leaves into your decor. A centrepiece featuring pumpkins, pinecones, and autumn berries can make a stunning display on your dining table. Wreaths made from dried foliage or faux autumnal elements are a great way to decorate your front door and greet guests with seasonal charm. These natural touches will help your home reflect the beauty of the season. 4. Layer Up Lighting As the days get shorter and nights grow longer, lighting becomes even more crucial in creating a cosy atmosphere. Transition your lighting by layering different types of light sources. Consider adding table lamps with warm-toned bulbs, fairy lights, and candles to create a soft, ambient glow. Lanterns filled with fairy lights or candles can also add a touch of autumn magic to your living room or outdoor spaces. The right lighting can transform your home into a warm and welcoming retreat on chilly autumnal evenings. 5. Add Candles for Warmth and Aroma Candles are a must-have for creating that quintessential autumn atmosphere. They not only add a warm, flickering glow to your space but can also fill your home with the comforting scents of the season. Choose candles with autumnal fragrances like cinnamon, pumpkin spice, apple cider, or sandalwood to instantly evoke an autumnal essence. Place them on coffee tables, mantels, or dining tables to create a cosy ambiance. You can also opt for lanterns or candle holders to add an extra layer of style and safety. Scented candles or reed diffusers are the perfect way to enhance your autumn decor, making your home feel even more inviting and serene. 6. Update Your Outdoor Spaces Don’t forget about your outdoor areas. Replace summer flowers with hardy autumn plants like vibrant chrysanthemums, ornamental kale, and pansies for lasting color. Add a cosy throw to your outdoor seating for warmth and comfort, and hang a beautiful autumn wreath on your door to welcome guests with seasonal charm. Consider incorporating a fire pit or outdoor heater to extend the use of your patio or garden, creating a cosy gathering spot for chilly evenings. Stringing up warm fairy lights can also enhance the ambiance, making your outdoor space a perfect retreat for Autumn. Transitioning your home decor from Summer to Autumn is all about embracing the natural beauty and cosy comforts of the season. By making a few thoughtful changes, you can create a warm, welcoming space that reflects the rich colours and textures of Autumn. Whether it’s swapping out textiles, introducing Autumnal colours, adding seasonal natural elements, or incorporating candles, these simple tips will help you seamlessly shift your home into the autumn spirit. So go ahead, light a candle, grab a cosy blanket and a hot chocolate, and enjoy the delights of Autumn in your beautifully decorated home. #AutumnDecor, #HomeStyling, #SeasonalDecor, #AutumnTransition, #HomeInspiration, #WarmAndCosy, #AutumnAesthetic, #FallDecorIdeas, #SeasonalHomeMakeover Shop the look:
- Thoughtful and Practical Gift Ideas to Celebrate Their New Home
Moving into a new home is an exciting milestone. It’s a fresh beginning full of potential and memories to be made. What better way to celebrate this special occasion than with a thoughtful housewarming gift? Whether you’re welcoming a friend, a family member, or even a new neighbour, here are ten inspiring gift ideas to help them make their new house feel like a home. 1. A Stylish Doormat A chic doormat serves as a practical yet welcoming gift. It quickly adds a unique touch to their doorstep. Choose a design that reflects their personality or complements their new home’s style. This simple gift can enhance their entrance while showing off their taste. 2. Scented Candles No new home is complete without the warm glow and inviting fragrance of scented candles. A beautifully crafted candle can add charm to any room. Opt for subtle, soothing scents like vanilla, lavender, or fresh linen. These fragrances help make their new space feel inviting and cozy. We recommend choosing candles infused with essential oils for their calming aromas and therapeutic benefits. 3. Home Fragrance Diffusers Creating a pleasant atmosphere is easy with essential oil reed diffusers. They offer a continuous, subtle scent that flows throughout different rooms. Choosing versatile scents like citrus or eucalyptus makes it easier to integrate into their home decor. These diffusers are low-maintenance, elegant, and ideal for freshening the air while providing a peaceful ambiance. For eco-conscious gifts, essential oil diffusers are a great choice as they last longer and are eco-friendly. 4. Unique & Fun Doorstops While practical, doorstops can also be a stylish addition to any home. You’ll find quirky animal designs, rustic wooden options, or even elegant fabric styles. A doorstop can add character to their home while also being functional. It’s a little touch that shows you care about their style and comfort. 5. A Houseplant or Succulent Greenery breathes life into a home. Low-maintenance houseplants like peace lilies or succulents are perfect for new homeowners. Not only do plants add a refreshing touch to their decor, but they also improve air quality. This gift serves both aesthetic and health purposes, making it truly special. 6. A Throw Blanket Soft, cosy throw blankets are perfect for adding warmth and texture to any room. They can snuggle up during a movie night or add style to their living room. Opt for neutral tones or patterns that can easily blend with various decor styles. A nice throw also makes their space feel more inviting. 7. Chic Wine Cooler and Bottle A compact and stylish wine cooler paired with a lovely bottle of wine makes a sophisticated gift. It’s ideal for entertaining friends or unwinding after a long day. This combination can help them host gatherings or simply enjoy a quiet evening at home. 8. Innovative Kitchen Gadgets Kitchen gadgets make both functional and thoughtful gifts. Items like a sleek chopping board, an electric milk frother, or a set of measuring spoons are great additions to any kitchen. They add both functionality and flair while making meal preparation more enjoyable. 9. Luxury Hand Wash Set Help them indulge in self-care with a beautifully fragranced hand wash set. This is both practical and pampering. A set of quality hand soaps and lotions makes an excellent housewarming gift, allowing them to feel luxurious in their new home. 10. Personalised Gift Hampers Create a bespoke gift hamper filled with their favorite treats. Consider including artisan chocolates, a stylish tea towel, paper napkins, or even a lovely bottle of wine. Add a personal touch with handmade goods or local products for a truly unique gift. 11. Stylish Key Ring A stylish key ring is a simple yet thoughtful addition. It keeps their new house keys organized while also adding a touch of charm to their daily routine. Opt for a sleek or fun design that reflects their personality. This small gift can hold sentimental value, reminding them of this special time in their lives. 12. A Gift Card from House to Haven If you’re unsure of their preferences, a House to Haven Gift Card is the perfect choice. It gives them the freedom to select something they truly love, ensuring it fits well with their new home and reflects their unique taste. And Don’t Forget a New Home Greeting Card Add a heartfelt touch to your housewarming gift with a “New Home” greeting card. This small gesture can make all the difference. A thoughtful message will show your excitement and well-wishes for their new chapter. It’s the perfect finishing touch to any present! When selecting a housewarming gift, remember to consider items that are both practical and personal. Thoughtful touches can transform a house into a haven, ensuring that your gift will be cherished. Happy gifting!
- Dog-Friendly Shopping in UK: Best Shops to Visit with Your Pup
House to Haven Refuelling Station With nearly half of UK households owning a dog, an increasing number of public places, shops, and businesses are welcoming our four-legged companions. This change reflects our growing desire to bring our pets with us everywhere. In the past, it was common to see dogs tied up outside shops while their owners shopped inside. However, the value of dogs has increased significantly, and our bond with them has strengthened. Dogs have become family members, and most owners would never consider leaving their beloved pets unattended outside a shop. With dog theft on the rise, it's simply not safe to leave them alone in public places. The Rise of Dog-Friendly Retailers While most pet stores and many country pubs already welcome dogs, other retailers are catching on to this trend. More high street retailers are recognizing this shift and adapting to accommodate dogs. Here are some of our favourite dog-friendly stores: House to Haven: We love having your pooches visit! We have Pooch Parking, a water station, plenty of fuss and, of course, treats. 🐾 Pets at Home Decathlon The Apple Store: Allows dogs into many of its UK branches, as long as they are well-behaved and kept on a lead (or carried if small enough, especially if it is busy). Hobbycraft allows dogs as long as they are kept on a lead and supervised at all times, but they may refuse entry if accommodating a customer with allergies. Dobbies Garden Centre: Requests that dogs be kept on a lead. Frosts Garden Centre: Well-behaved dogs on short leads are welcome to explore the outdoor plant areas, shops, and designated spaces, though restrictions apply inside the main indoor restaurant dining areas. John Lewis: Welcomes dogs in all standard department store locations. Lush: Cosmetics and bath product shops generally permit well-behaved dogs. Hobbycraft: Allow dogs to join you on your trip. The Range: Frequently allow dogs, though local branch rules can occasionally so best to check before going. More stores that are generally dog friendly: Pandora Fatface Mountain Warehouse Wren Kitchens DFS / Sofology - they don’t even mind if dogs hop up onto the sofa with you! Joules White Stuff Jo Malone Oliver Bonas Molton Brown Other stores that allow dogs, at manager/branch discretion (always check before entering): Waterstones TK Maxx (dogs must be carried only) Homesense (dogs must be carried only) Currys Zara ScrewFix Halfords Wickes Superdrug (dogs must be carried only) Some banks, such as Metro, HSBC, and NatWest allow dogs in-store, but this is often down to the individual branch, so always ask first. Individual stores may have different policies on dogs. Always double-check with the specific store before entering with your dog and respect staff if they ask you not to bring your dog in. Please also bear in mind that some of the stores may be in larger shopping centres that may not be dog friendly. Tips for Shopping with Your Dog Training your dog to be a well-behaved shopping companion is key to ensuring a smooth and enjoyable shopping experience for both of you. Before Entering the Shop Before going into any shop, make sure your dog has had a toilet break to save on any little accidents. Basic Commands Start by teaching basic commands like "sit," "stay," and "heel," which will help keep your dog calm and in control while you're in stores. Walking on a Lead Practice walking your dog on a lead, ensuring they stay by your side without pulling. Socialisation Socialise them in busy environments to get them used to the sights, sounds, and people they’ll encounter while shopping. Positive Reinforcement Bring treats and positive reinforcement to reward calm behaviour, especially when they remain composed in crowded areas or around distractions. Be mindful that some dogs may try to mark their territory in new environments, so it's important to monitor them closely. If needed, be prepared to take responsibility and clean up any accidents, or pay for any damaged goods. With patience and practice, your dog can become a well-mannered shopping buddy who is a paw-lite customer at any dog-friendly shop! Enjoy your shopping adventures together and cherish the moments spent with your furry friend. Dog-friendly shopping UK Shopping with dogs Pet etiquette in stores How to shop with your dog Socialising your dog for shopping Dog behaviour in shops
Other Pages (96)
- Home Decor | Gifts | House to Haven
Beautiful Home Decor – House to Haven Timeless, cosy, and stylish home décor designed to transform your house into a haven. From contemporary classics to fresh seasonal styles, find chic and unique home accessories that add warmth and charm to every room. Seasonal Collections, Stylish Gifts, Stunning Interior Decor, Home Styling, Gift Vouchers, Wreath Workshops, Gift Wrap Service. Our store is located in Cranfield, Bedfordshire. Festive Door Decor 2026 Wreath Making Workshops are Now Live! PRE-BOOK NOW Most Loved This Week Discover our most loved home decor pieces this week, carefully handpicked to help you create a home that feels calm, stylish and truly personal. Each item has been chosen for its timeless design, quality and charm. Quick View Zesty Orange Embroidered Throw Price £39.00 Quick View Zesty Lemon Embroidered Throw Price £39.00 Quick View SALE Country Kitchen Wooden Wall Plaque Regular Price £28.00 Sale Price £12.00 Quick View Green Clover Ceramic Bowl Price £34.00 Quick View Our Favourite Green Clover Ceramic Ginger Jar Price £54.00 Quick View Blue Flora Ceramic Lamp Price £169.99 Quick View Green Clover Olpe Vase Price £59.99 Quick View Decorative Cream Porcelain Bird Ornament From £9.99Sale Price Quick View Blue Flora Bowl Price £56.00 Quick View Faux Pink Ranunculus Stem Price £5.99 Quick View Rader Bottle and Glass Concrete Wine Cooler Price £38.00 Quick View Rader Save Water Concrete Wine Cooler Price £38.00 Quick View Acacia Wood Cookbook and Tablet Stand Price £45.00 Quick View Trio of Birds White Porcelain Bowl Out of stock Quick View Räder Porcelain House Cruet Set with Acacia Tray Price £68.00 Quick View Click & Collect Only Hewie Highland Cow Wooden Sculpture Price £265.00 Quick View Paloma Weathered Oak Wooden Clock Out of stock Quick View Ceramic Bow Candle Holder Price £9.99 Quick View Ceramic Bow Vase Price £24.00 Quick View Ceramic Dip Bowls on Acacia Serving Board Price £36.00 Quick View Zesty Lemons Embroidered Straw Beach Bag Price £34.00 Quick View Siena Brown Large Hurricane Lantern Price £28.00 Quick View Cotton Flower Scented Candle Price £30.00 Quick View Ginger Lily Scented Candle Price £30.00 Quick View Bouquet Faux White Rose Bouquet Price £12.99 Quick View Wanderflower Luxury Slipper Gift Set - Foot Lotion & Foot Scrub Regular Price £36.00 Sale Price £28.00 Quick View Small Acacia Pizza Cutter and Serving Board Price £34.00 Quick View Darcy White Stone Large Vase Price £92.00 Quick View Whitewashed Rattan Rectangle Tissue Box Price £26.00 Quick View Whitewashed Rattan Square Tissue Box Price £24.00 Shop All Wreaths & Garlands Kitchen & Tableware Stoneware Vases Home Accessories Greeting Cards Shop the Look Bring a touch of timeless charm to your hallway or living space with this beautifully curated vignette. Recreate the Look: Green Clover Olpe Vase Faux Pink Ranunculus Stem Rustic Wooden Styling Bench Cream Porcelain Birds Love this style? Click below to add the complete look to your cart! Shop the Look > WE'RE MORE THAN A STORE In-Store Pop Up Shop Love decor & gifts? Love your products? Let's collaborate Workshops & VIP Shopping Events Unique Workshops and Shopping experiences just for you. Luxury Gift Wrapping Service Beautifully Wrapped Gifts, Perfect for Every Occasion Home Styling Curated Beautifully Curated, Thoughtfully Styled Bra Bank Charity 3, 234 Bras Donated for Cancer Research Stay in the Loop Don't miss the latest updates, new products, VIP events and offers. By choosing to sign up, you will join our mailing list. You can opt out at any time. Sign Up Thanks for subscribing! Check your inbox for confirmation.
- Join the Team | Cranfield | House to Haven
Do you have a love for Home Interiors and have a passion for providing outstanding Customer Service? Would you like to become one of the team? We're searching for a friendly person who’s able to work well as part of a small, busy team at our Cranfield, Bedfordshire store. Come join us. Job Vacancies Fancy joining a fun, fabulous and friendly team? Current Vacancies: We have various positions available across our company: At this time, there are no job vacancies available. Who we are looking for? We're simply searching for a friendly person who’s able to work well as part of a small team. Are you a self-motivator, proactive and enthusiastic? Do you have a love for Home Interiors and a passion for providing outstanding Customer Service? Then you may just be 'the one'! The benefits….not only will you be joining our team, but you'll become one of the Haven family. You’ll be welcomed with open arms and your skills and attributes recognised and most importantly highly valued. In return for your passion and enthusiasm we offer: Staff discount on all purchases A Christmas bonus: an increased staff discount during the first week of December Annual leave (pro-rated) Incentives and treats throughout the year Training development Opportunities for career development and growth Positive and collaborative work environment. If you like what you've read so far please either... Email your CV and Cover Letter stating which role you’d like to be considered for and what you can bring to the team to hello@housetohaven.co.uk Pop your CV with an attached Cover Letter into our Cranfield store. We can't wait to hear from you! Sarah & The Team x PRIVACY NOTICE FOR JOB APPLICANTS House to Haven Ltd, “we” or “the Company” collect and process personal data relating to prospective employees to manage the recruitment process and the employment relationship. We are committed to being transparent about how we collect and use that data to meet data protection obligations. We manage all personal information in accordance with the General Data Protection Regulation (EU) 2016/679 (GDPR). Included within this notice are the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data. A) DATA PROTECTION PRINCIPLES Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that: a) processing is fair, lawful and transparent b) data is collected for specific, explicit, and legitimate purposes c) data collected is adequate, relevant and limited to what is necessary for the purposes of processing d) data is kept accurate and up to date. Data which is found to be inaccurate will be rectified or erased without delay e) data is not kept for longer than is necessary for its given purpose f) data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures g) we comply with the relevant GDPR procedures for international transferring of personal data B) TYPES OF DATA HELD We keep several categories of personal data on our prospective employees in order to carry out effective and efficient processes. We keep this data in recruitment files relating to each vacancy and we also hold the data within our computer systems, for example, recruitment logs. Specifically, we hold the following types of data: a) personal details such as name, address, phone numbers; b) name and contact details of your next of kin; c) your photograph; d) your gender, marital status, information of any disability you have or other medical information; e) right to work documentation; f) information on your race and religion for equality monitoring purposes; g) information gathered via the recruitment process such as that entered into a CV or included in a CV cover letter; h) references from former employers; i) details on your education and employment history etc; j) driving licence; k) criminal convictions C) COLLECTING YOUR DATA You provide several pieces of data to us directly during the recruitment exercise. In some cases, we will collect data about you from third parties, such as employment agencies, former employers when gathering references or credit reference agencies. Should you be successful in your job application, we will gather further information from you, for example, your bank details and next of kin details, once your employment begins. D) LAWFUL BASIS FOR PROCESSING The law on data protection allows us to process your data for certain reasons only. The information below categorises the types of data processing we undertake and the lawful basis we rely on. Activity requiring your data Lawful basis Carrying out checks in relation to your right to work in the UK Legal obligation Making reasonable adjustments for disabled employees Legal obligation Making recruitment decisions in relation to both initial and subsequent employment e.g. promotion Our legitimate interests Making decisions about salary and other benefits Our legitimate interests Making decisions about contractual benefits to provide to you Our legitimate interests Assessing training needs Our legitimate interests Dealing with legal claims made against us Our legitimate interests Preventing fraud Our legitimate interests E) SPECIAL CATEGORIES OF DATA Special categories of data are data relating to your: a) health b) sex life c) sexual orientation d) race e) ethnic origin f) political opinion g) religion h) trade union membership i) genetic and biometric data. We carry out processing activities using special category data: a) for the purposes of equal opportunities monitoring b) to determine reasonable adjustments Most commonly, we will process special categories of data when the following applies: a) you have given explicit consent to the processing b) we must process the data in order to carry out our legal obligations c) we must process data for reasons of substantial public interest d) you have already made the data public. F) FAILURE TO PROVIDE DATA Your failure to provide us with data may mean that we are unable to fulfil our requirements for entering into a contract of employment with you. This could include being unable to offer you employment or administer contractual benefits. G) CRIMINAL CONVICTION DATA We will only collect criminal conviction data where it is appropriate given the nature of your role and where the law permits us. This data will usually be collected at the recruitment stage, however, may also be collected during your employment. We use criminal conviction data to determine your suitability, or your continued suitability for the role. We rely on the lawful basis of legitimate interests to process this data. H) WHO WE SHARE YOUR DATA WITH Employees within our company who have responsibility for recruitment will have access to your data which is relevant to their function. All employees with such responsibility have been trained in ensuring data is processing in line with GDPR. Data is shared with third parties in order to obtain pre-employment references from other employers, obtain employment background checks from third-party providers and may obtain necessary criminal records checks from the Disclosure and Barring Service. We may also share your data with third parties as part of a Company sale or restructure, or for other reasons to comply with a legal obligation upon us. We have a data processing agreement in place with such third parties to ensure data is not compromised. The Company also shares your data with third parties that process data on its behalf, in connection with HR, payroll, the provision of benefits, absence management and the provision of occupational health services. Third parties must implement appropriate technical and organisational measures to ensure the security of your data. We do not share your data with bodies outside of the European Economic Area (EEA). I) PROTECTING YOUR DATA We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such. J) RETENTION PERIODS We only keep your data for as long as we need it for, which, in relation to unsuccessful candidates, is six months to a year. If your application is not successful and we have not sought consent or you have not provided consent upon our request to keep your data for the purpose of future suitable job vacancies, we will keep your data for six months once the recruitment exercise ends. If we have sought your consent to keep your data on file for future job vacancies, and you have provided consent, we will keep your data for nine months once the recruitment exercise ends. At the end of this period, we will delete or destroy your data, unless you have already withdrawn your consent to our processing of your data in which case it will be deleted or destroyed upon your withdrawal of consent. Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data and there will be no consequences of withdrawing consent. If your application is successful, your data will be kept and transferred to the systems we administer for employees. We have a separate privacy notice for employees, which will be provided to you. K) AUTOMATED DECISION MAKING Automated decision making means making decision about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you solely on the basis of automated decision making (where a decision is taken about you using an electronic system without human involvement) which has a significant impact on you. L) YOUR RIGHTS You have the following rights in relation to the personal data we hold on you: a) the right to be informed about the data we hold on you and what we do with it; b) the right of access to the data we hold on you. We operate a separate Subject Access Request policy and all such requests will be dealt with accordingly; c) the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’; d) the right to have data deleted in certain circumstances. This is also known as ‘erasure’; e) the right to restrict the processing of the data; f) the right to transfer the data we hold on you to another party. This is also known as ‘portability’; g) the right to object to the inclusion of any information; h) the right to regulate any automated decision-making and profiling of personal data. In addition to the above rights, you also have the unrestricted right to withdraw consent, that you have previously provided, to our processing of your data at any time. Withdrawing your consent means that we will stop processing the data that you had previously given us consent to use. There will be no consequences for withdrawing your consent. However, in some cases, we may continue to use the data where so permitted by having a legitimate reason for doing so. If you wish to exercise any of the rights explained above, please contact: hello@housetohaven.co.uk M) MAKING A COMPLAINT If you think your data rights have been breached, you are able to raise a complaint with the Information Commissioner (ICO). You can contact the ICO at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745. N) DATA PROTECTION COMPLIANCE Our appointed compliance officer in respect of our data protection activities is: S Fragkakis, 130 High Street, Cranfield, Bedfordshire, MK43 0BS. Tel: 01234 637 305.
- Professional Sharpening Services | House to Haven
Professional sharpening services pop up at House to Haven, Cranfield, Bedfordshire offering expert sharpening for scissors knives and garden tools with safe drop off and easy collection. Sharpening Service Safety Procedure Policy This Safety Procedure Policy outlines how customers must handle and present items for sharpening to ensure a safe and responsible environment. We kindly ask all customers to follow this procedure when using the Ruff Edge Sharpening Service at House to Haven. Safe Transport of Knives and Sharp Items Customers must bring all knives and sharp tools in a secure protective case or container. Items can also be wrapped safely in a thick cloth to prevent accidental injury during transit. Where possible we recommend travelling by car rather than walking with sharp items in public spaces. Arrival and Hand Over When you arrive at the shop please hand your items directly to a member of staff. They will handle and store your items safely before they are taken away by Ruff Edge for sharpening. Condition of Items Customers are responsible for ensuring their items are clean and free from food/dirt residue before drop off. Items that are excessively dirty, rusted or damaged may be refused for safety reasons. Right to Refuse Service Ruff Edge Sharpening and House to Haven reserve the right to refuse any item that is unsafe to handle or unsuitable for sharpening. This includes items that fall outside the accepted list of tools. Prices and Payment All prices and payments are handled directly with Ruff Edge Sharpening. House to Haven does not take responsibility for any payments or financial transactions. All payment related communication will be between the customer and Ruff Edge Sharpening. Quality of Work All sharpening work is carried out by Ruff Edge Sharpening. House to Haven is not responsible for the quality of work, workmanship concerns or any issues arising from the sharpening process. Any queries or complaints relating to the work must be raised directly with RuffEdge Sharpening directly. Liability for Damage Every effort will be made to handle items with care. Ruff Edge Sharpening cannot accept liability for pre existing faults, structural weaknesses or damage caused by age, corrosion or poor manufacture. If an item is at risk of breaking during sharpening the team may stop work and notify the customer. Customer Declaration By leaving an item for sharpening the customer confirms they are the legal owner of the item and that the item is permitted under UK law. Items that are unlawful to possess or carry in public will not be accepted under any circumstances. Safe Storage All items will be stored securely while on site and during transfer. Collection of Items All items will be safely wrapped after sharpening. Customers collecting their items must remain in the designated waiting area so the team can return items in a controlled and safe manner. Age Requirement Customers must be at least 18 years old to drop off or collect knives for sharpening. Proof of age may be required. Please bring valid identification if asked. Collection Deadline Items should be collected within the agreed time frame. Uncollected items may be securely held for a reasonable period before a further arrangement is required. This prevents prolonged storage of sharp tools on the premises. Thank you for your cooperation and for helping us maintain a safe, respectful and responsible environment for customers, staff and the Ruff Edge team. You can view the services provided and prices here: Professional Sharpening Service. Ruff Edge Sharpening Contact Details Website: www.ruffedgesharpening.co.uk Address: 119 Milton Keynes Business Centre, Foxhunter Drive, Linford Wood, Milton Keynes, MK14 6GD Email: ruffedgesharpening@gmail.com Phone: 07931 672709










